SUPPORT / よくある質問

FREQUENTLY
ASKED.

Everything about ordering, delivery and care. Still stuck? The contact page reaches a real person.

DO YOU TAKE ONLINE PAYMENTS?

Not yet. Every order is cash on delivery — you pay the courier when your package arrives. No card details are ever collected.

HOW LONG DOES DELIVERY TAKE?

Dubai and Sharjah: 1–2 working days. Rest of the UAE: 2–4 working days. GCC: 4–7 working days. We call to confirm before dispatch.

HOW MUCH IS SHIPPING?

AED 25 flat across the UAE, and free on every order over AED 300.

CAN I CHANGE OR CANCEL MY ORDER?

Yes — as long as it hasn't shipped. Reply to your confirmation call or use the contact page with your order number.

HOW DO I TRACK MY ORDER?

Use the Track Order page with your order number (for example KK-1001) and the email you checked out with.

DO PIECES RESTOCK?

No. Every design is produced in a small batch and retired once it sells out.

HOW DO THE TEES FIT?

True to size with a slightly boxy shoulder. If you're between sizes or want an oversized fit, size up — see the size guide.

HOW SHOULD I WASH THEM?

Cold wash inside out, hang dry, no tumble drying. Never iron directly over a print.